Payment:

 

1. Payment must be made in full at least 1 week prior to the start of each term.

2. Each term consists of 11 to 13 lessons.

3. Terms are as follows: Term 1: January to March, Term 2: April to June, Term 3: July to September, Term 4: October to December

4. Payment must be made in full for the entire term. Skipping lessons within a term is not allowed and will result in fee being forfeited if make up lesson is not arranged in advance.

5. All lessons that have been paid for must be attended within the current term. Carrying forward any remaining lessons to the next term is not permitted.

6. Math Note reserves the right to refuse attendance if payment is not received before the lesson.

7. Failure to make payment after 3 reminders will result in the student being considered as having withdrawn from lessons.

8. All attended lessons are non-refundable.

9. ​Lessons are non-refundable once the scheduled date has passed, even if the student did not attend.

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Late Payment Fee:

1. A late payment fee of $30 will be charged for payments received after the due date as stated on the invoice.

2. The late payment fee will be deducted from the deposit if not paid in full.

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Deposit Top-Up:

1. In the event that the deposit is used to cover any fees or charges, it must be topped up to $100 again before the commencement of the new term.

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Mode of Payment:

 

1. Paynow/Paylah

2. Internet Banking

 

Administrative Matters:

 

1.  Invoices will be sent by email. Please provide a valid email address upon registration.

2. To receive announcements via WhatsApp broadcast, please save the number 82187192 to your address book. Math Note is not responsible for messages not received if the number is not saved in the recipient's address book.

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Lesson Schedule and Timing:

 

1. Lessons will be held as usual during public holidays and school holidays, following the regular timing, unless otherwise stated.

2. Please take note of the center's closure dates during normal school terms.

3. Lesson timings are non-negotiable and adhere to a fixed schedule. However, in cases where a student is unable to attend a lesson due to school-related activities, a makeup lesson, subject to the availability, can be arranged upon request

 

Attendance/Replacement Classes:

 

1. Students must inform the center at least 2 days in advance if they are unable to attend a lesson and arrange for a replacement within the term.

2. Cancellation of a lesson 1 day prior to or on the day of the lesson will result in the forfeit of the lesson fee, unless supported by official documents (e.g., Medical Certificate) and reviewed on a case-by-case basis in case of emergency.

3. Absence without prior notification will result in the forfeit of the lesson fee.

4. During exam periods and school holidays, it is advisable to book replacement lesson(s) in advance due to potential schedule changes.

5. Replacement lessons are subject to availability.

6. Unattended lessons will not be credited to the following term.

7. Math Note reserves the right to cancel a class due to unforeseen circumstances. In such cases, replacement classes will be arranged, or lesson fees will be refunded.

 

Misplacement/Loss of Notes/Worksheets:

 

1. Re-printing of misplaced worksheets will incur a charge of $0.50 per page.

2. Re-printed worksheets/notes will be provided upon receipt of payment.

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Study Materials Distribution 

1. Our foremost commitment is to furnish students with study materials solely for topics presently under active instruction during lessons.

2. Kindly comprehend that acquiring materials for topics beyond the scope of the current lesson, even if they were covered in school a few months ago but are not presently part of the ongoing lesson plan with the student, is strictly disallowed.

3. However, we are ready to offer these materials when the student is prepared and actively engaging in the study of the respective topic under our guidance.

 

Transferring of Weekly Lesson to Another Timing:

 

1. Requests for transferring lessons to a different time slot must be made at least 2 weeks in advance.

2. Lesson transfers are subject to availability.

3. Transferring lessons for more than 3 consecutive lessons to another timing is not allowed.

 

Withdrawal from Lesson:

 

1. Students may withdraw from lessons at any time.

2. A request and withdrawal form must be submitted, and any remaining payment balance will be credited back to the student.

3. The registration fee is waived for all first-time enrollments. Students who have withdrawn or stopped attending lessons for one month (equivalent to four lessons) or more will be considered as new enrolment and will be subject to a non-refundable registration fee of $80.

4. Math Note reserves the right to withdraw a student due to unacceptable behavior or conduct.

5. No refunds will be provided for lessons after their original scheduled date has passed. For example, if a lesson was originally scheduled for 1st January and the student arranged a make-up session for 10th January but decides to withdraw on 5th January, the fee will not be refunded. The student must attend the make-up lesson, or the lesson fee will be forfeited.

 

Miscellaneous:

 

1.  Math Note owns the copyright of all materials provided, which cannot be distributed to any third party.

2. Math Note reserves the right to change the terms and conditions without prior notice.

 

Property Damage

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1. Students are responsible for maintaining the integrity of the tuition centre’s property. In the event that a student causes damage, they will be required to clean, repair, or cover the cost of the repairs or replacement.

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Referral Program:

 

1. Current Math Note students are welcome to invite friends for a trial lesson.

2. If the friend continues with weekly lessons for at least one term (minimum 8 lessons), the current student earns a credit.

3. The credit is $80 for each new students.

4. The credit is deducted from the tuition fee in the following term.

5. The credit is non-exchangeable for cash and is exclusively applied as a tuition fee reduction for the subsequent term.

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Student Safety

1. We are committed to providing a safe and welcoming environment within our premises. However, please note that we are not responsible for the safety or well-being of students outside our centre or facility

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Adherence to Terms

 

1. Both Math Note Tuition Centre and the student (or parent/guardian, where applicable) are committed to fully complying with these terms and conditions. No negotiations or modifications to these terms will be permitted.

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Acceptance of Terms

1. By enrolling in our courses, students and their parents or legal guardians agree to abide by the following terms and conditions. If any part of these terms is found to be unacceptable after enrolment, a refund for any unpaid lessons will be provided.