Payment

• Payment must be made in full at least 1 week prior to the start of every term.

There will be a range of 11 to 13 lessons per term.

Term 1: January to March

Term 2: April to June

Term 3: July to September

Term 4: October to December

• Math Note reserves the right to charge an administrative fee of $20 for late payment.

• Payment must be made in full for the whole term. Skipping of lessons in a term is not allowed. For example, paying and to attend only 10 lessons while there are 12 lessons in the term is not allowed. Make up lessons can be arranged if student is not available for certain weeks. 

• Math Note reserves the right to refuse attendance if payment was not received before the lesson.

• Students will be considered as having withdrawn from lessons if payment has not been made after 3 reminders.

• There will be a non-refundable one-time registration fee of $50 for new enrolments. It will be waived for first time registrations.

• The one-time registration fee for new enrolments will be waived for the sibling(s) of students currently taking lessons at Math Note.

• All payment are non-transferable.

• There will be a fee of $10 per student per term from 1st January 2022 for lesson materials

 

Mode of Payment

• Paynow/Paylah

• Internet Banking

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Admin Matters

• All invoices will be sent by email. Please provide a valid email address upon registration.

• Please add the number 82187292 to your address book to receive announcements by broadcast on WhatsApp. This is because WhatsApp only delivers messages to the recipient when the sender's number is on the recipient's address book. Math Note is not liable for messages not received due to number not saved in the recipient's address book.

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Lesson Schedule and Timing

• Lessons will be as per normal during public holidays and school holidays at the usual timing, unless otherwise stated.

• Please take note of the days when the centre is closed during normal school terms.

 

Attendance/Replacement Classes

• Students are to inform the centre at least 2 days in advance if they are unable to attend the lesson and arrange for a replacement lesson within the term.

• Cancellation of lesson 1 day prior to and on the day of the lesson will result in the lesson fee being forfeited, unless supported by official documents (i.e. Medical Certificate) and will be reviewed on a case-by-case basis.

• Fee will be forfeited for absent on the day of lesson without informing in advance.

• As there may be changes in the student’s schedule during exam period and school holidays due to exam schedule and/or travelling plans, it is strongly encouraged to book replacement lesson(s) in advance if the student is unable to attend lessons at the original time-slot, especially during exam period when the demand for lessons is higher.

• Replacement lessons are subjected to availability of slots.

• Unattended lessons will be forfeited and will not be credited to the following term. Therefore, students are to ensure that they have fulfilled all the lesson credits within the term.

• Math Note reserves the right to cancel any class at any point in time during the term due to unforeseen circumstances. In the event of cancellation, replacement classes will be arranged. Otherwise, lesson fees will be returned to the student.

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Misplacement/Lost of Notes/Worksheets

• Re-printing of worksheets misplaced by students will be charged at $0.50 per page.

• Re-printed worksheets/notes will only be given after payment is received

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Transferring of Weekly Lesson to Another Timing

• Please inform at least 2 weeks in advance to request for a transfer in lesson.

• Lesson subjected to availability

• Transferring of lessons for more than 3 lessons consecutively to another timing is not allowed.

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Withdrawal from Lesson

• Students may withdraw from lessons at any point in time.

• Please submit a request and fill in the withdrawal form, and the payment balance will be credited back to the student.

• Students who have withdrawn and/or stopped lessons for 1 month (4 lessons equivalent) or more will be considered as a new enrolment and are subjected to the non-refundable registration fee.

• Math Note reserves the right to withdraw a student due to unacceptable behaviour or conduct.

 

Miscellaneous​

• Math Note owns the copyright of all materials given and they shall not be distributed in any form (soft-copy or hard-copy) to any third party.

• Math Note reserves the right to change the terms and conditions without prior notice.

 

Referral Program

• All current Math Note students are welcome to invite their friend(s) for a trial lesson. In the event where the friend continues the weekly lesson for at least 4 lessons, current students will be entitled to $80 (for secondary school students) and $50 (for primary school students) off per referral for the tuition fee in the following term, regardless of the level of the new student.

• The credit is not exchangeable for cash and can only be credited as tuition fee for the following term.