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Terms and Conditions

Payment

  • Payment must be made in full at least 1 week prior to the start of every term.

There will be a range of 11 to 13 lessons per term.

Term 1: January to March

Term 2: April to June

Term 3: July to September

Term 4: October to December

  • Math Note reserves the right to charge an administrative fee of $20 for late payment.

  • Payment must be made in full for the whole term. Skipping of lessons in a term is not allowed. For example, paying and to attend only 10 lessons while there are 12 lessons in the term is not allowed. Make up lessons can be arranged if student is not available for certain weeks. 

  • Math Note reserves the right to refuse attendance if payment was not received before the lesson.

  • Students will be considered as having withdrawn from lessons if payment has not been made after 3 reminders.

  • There will be a non-refundable one-time registration fee of $50 for new enrolments. It will be waived for first time registrations.

  • The one-time registration fee for new enrolments will be waived for the sibling(s) of students currently taking lessons at Math Note.

  • All payment are non-transferable.

  • There will be a fee of $10 per student per term from 1st January 2022 for lesson materials

 

Mode of Payment

  • Paynow/Paylah

  • Internet Banking

Admin Matters

  • All invoices will be sent by email. Please provide a valid email address upon registration.

  • Please add the number 82187292 to your address book to receive announcements by broadcast on WhatsApp. This is because WhatsApp only delivers messages to the recipient when the sender's number is on the recipient's address book. Math Note is not liable for messages not received due to number not saved in the recipient's address book.

Lesson Schedule and Timing

  • Lessons will be as per normal during public holidays and school holidays at the usual timing, unless otherwise stated.

  • Please take note of the days when the centre is closed during normal school terms.

 

Attendance/Replacement Classes

  • Students are to inform the centre at least 2 days in advance if they are unable to attend the lesson and arrange for a replacement lesson within the term.

  • Cancellation of lesson 1 day prior to and on the day of the lesson will result in the lesson fee being forfeited, unless supported by official documents (i.e. Medical Certificate) and will be reviewed on a case-by-case basis.

  • Fee will be forfeited for absent on the day of lesson without informing in advance.

  • As there may be changes in the student’s schedule during exam period and school holidays due to exam schedule and/or travelling plans, it is strongly encouraged to book replacement lesson(s) in advance if the student is unable to attend lessons at the original time-slot, especially during exam period when the demand for lessons is higher.

  • Replacement lessons are subjected to availability of slots.

  • Unattended lessons will be forfeited and will not be credited to the following term. Therefore, students are to ensure that they have fulfilled all the lesson credits within the term.

  • Math Note reserves the right to cancel any class at any point in time during the term due to unforeseen circumstances. In the event of cancellation, replacement classes will be arranged. Otherwise, lesson fees will be returned to the student.

Misplacement/Lost of Notes/Worksheets

  • Re-printing of worksheets misplaced by students will be charged at $0.50 per page.

  • Re-printed worksheets/notes will only be given after payment is received

Transferring of Weekly Lesson to Another Timing

  • Please inform at least 2 weeks in advance to request for a transfer in lesson.

  • Lesson subjected to availability

  • Transferring of lessons for more than 3 lessons consecutively to another timing is not allowed.

Withdrawal from Lesson

  • Students may withdraw from lessons at any point in time.

  • Please submit a request and fill in the withdrawal form, and the payment balance will be credited back to the student.

  • Students who have withdrawn and/or stopped lessons for 1 month (4 lessons equivalent) or more will be considered as a new enrolment and are subjected to the non-refundable registration fee.

  • Math Note reserves the right to withdraw a student due to unacceptable behaviour or conduct.

 

Miscellaneous​

  • Math Note owns the copyright of all materials given and they shall not be distributed in any form (soft-copy or hard-copy) to any third party.

  • Math Note reserves the right to change the terms and conditions without prior notice.

 

Referral Program

  • All current Math Note students are welcome to invite their friend(s) for a trial lesson. In the event where the friend continues the weekly lesson for at least 4 lessons, current students will be entitled to $80 (for secondary school students) and $50 (for primary school students) off per referral for the tuition fee in the following term, regardless of the level of the new student.

  • The credit is not exchangeable for cash and can only be credited as tuition fee for the following term.

条款和条件

付款方式与费用

  • 全额学费必须在每学期开始前支付。每学期通常有11至13门课程。

  • 第 1 学期:1月至3月
    第 2 学期:4 月至 6 月
    第 3 学期:7 月至 9 月
    第 4 学期:10 月至 12 月

  • Math Note有权对逾期付款收取20新币的管理费。如果在开课前没有收到付款,Math Note保留不允许学生参加课程的权利。

  • 如果经过3次提醒仍未付款,该学生将被视为 "未注册"(或退学)。

  • 新注册者将一次性收取50新币的注册费,不予退还。第一次注册的人,该费用将被免去。

  • 目前已入学的学生的兄弟姐妹不需要一次性注册费。

  • 所有付款和费用将不可转让。

  • 从2022年1月1日起,每个学生每学期将被征收10新币的教材费。

支付方式

  • Paynow / Paylah

  • 网银

 

课程的时间表

  • 公共和学校假期,照常开课。

  • 请注意中心的假期。

补课与出勤有关的政策

  • 学生如果不能上课,必须提前2天预先通知中心并安排在本学期的其他日期补课。

  • 在上课前24小时内取消,将导致没收学费,除非有正式文件(如医疗证明)支持,并将逐案审查。

  • 对于有学校考试和/或出国旅行的学生,我们强烈建议学生提前计划,以避免因无法参加所需时间段的普课而感到失望。

  • 补课的预约是在有名额的基础上安排的。

  • 如果学生在某一学期内没有完成某门课程,该出席机会将被没收。学生应确保他们在本学期完成了所有课程。

  • 我们保留因不可预见的情况而取消任何课程的权利。在取消的情况下,我们将至少提前三天通知学生,并安排补课或退还课时费。

更换课程时间

  • 学生必须预先2星期通知

  • 名儿视情况而定

退课

  • 学生可以随时退课。

  • 请填写退学表格,余下的费用将根据我们的政策予以退还。

  • 退学或休学1个月(相当于4门课)以上的学生将被视为新注册,必须支付不可退还的注册费。

  • Math Note 保留对学生的不可接受的行为或举止进行退学的权利。

 

杂项条款​

  • Math Note拥有所提供的所有材料的版权,不会向任何第三方分发或提供这些材料。

  • Math Note保留在任何时候修改条款和条件的权利,恕不另行通知。推荐计划

 

推荐计划

  • 如果在中心学生认为某项课程是有益的,我们欢迎在中心学生可以邀请朋友加入Math Note。如果您的朋友决定继续参加4次课程,您将获得80新币(中学生)或50新币(小学生)的下一学期课程费的价格回扣。

  • 费用回扣不能兑换成现金,只能用于下一学期的学费。

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